one hour heating and air conditioning complaints

I decided to sign a service contract with this company and cancel the one I have with another company so I will be dealing with one company instead of having different contractors come out whenever I have a problem, Initial Business Response /* (1000, 5, 2016/05/16) */ Heating and Air Conditioning in Charlotte, NC. These guys are business to sell you an air conditioner and make sure they obfuscate the deal just enough so what you get isn't what you expect and they farm out the work to technicians that are incompetent. One Hour Heating & Air Conditioning. As an independently owned franchise of a national corporation, the company has access to thousands of specialty parts and materials, which it uses to handle all types of HVAC problems. Thank You Bigham’s One Hour Heating and Air Conditioning provides more than just the best heating and air conditioning maintenance, repair & installation in the bay area. Tankless Water Heater System: Valve Leaking Heat exchanger coils corroded System is taking on debris/moisture from venting As a matter of policy, BBB does not endorse any product, service or business. One Hour Air Conditioning & Heating is your source for prompt, courteous, reliable air conditioning and heating service. A free inside look at company reviews and salaries posted anonymously by employees. BBB is here to help. I had 2 AC units installed in my home by One Hour Air Conditioning & Heating. Our agreement does require that we maintain the equipment so that we can watch for small repairs that can turn into expensive repairs When we make a warranty commitment we are ready and willing to take responsibility for breakdowns per terms of the agreement , all clearly statedWe depend on our skill and ability to mitigate failure, we are NOT willing to depend on others for their abilities and foresightObviously in presence of a warranty we have a financial interest in proactively making a repair at our cost, others do not nor should theyI did review the agreement with the home owner when she called and we both had a copy of the agreement in handA proper agreement spells out what each party needs to doOur agreement is far from DeceptiveThat is a very strong word for not liking something or personal choices that turn out badlyThe agreement has a highlighted section that shows our warranties and guaranties (a check the box section)In bold print in the same section, it says: see back for full explanationSpread over a full 8xsheet there are partial lines of print explaining our obligationsThere are only plainly separated sentences that state homeowner responsibility Notify us if there are issues immediately so we can take corrective action maintain our maintenance programIt spell out what we need to do and what the homeowner needs to do and is a quick read with no legal termsThe home owner canceled our services in after numerous reminder calls and a letter from usThis was personal choiceAll this is clearly documented in our job history, [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] The service tech Derek was an educator not a salesman. I do not need to see that to understand the problemI also agree that you offered to show me the problem several timesI even stated that fact several times in my original complaintBut again, I do not need to see the problem to understand itThe other company did a combustion test and then went on to find the root cause of the water leaking out of the secondaryYou state that you could not finish a diagnosis, but you didYou just assumed that the secondary heat exchanger needed replaced because it was leaking water, and presented me with a $2,work proposalThe other company discovered reasons as to why water was leaking out of the secondary and corrected them for a cost of $Water is not leaking now and the heat exchanger did not need to be replaced to achieve that resultYou also state that "The warranty issue really wasn't an issue", but it was a bid issue to me, a $1,issueYou never once mentioned that any of your original $2,work proposal may be covered by warrantyYou never once said anything at all about a warranty or that you were giving me your "worst case scenario if the manufacturer did not honor the warranty"I agree with you that I did skip over you in the warrant process because you did nothing in that regard until I brought it to your attention Although we seem to agree on some of the issues, my feeling is that we are at an impasseI assume the only way to resolve the issue would be to see if my furnace would pass your test nowSo my question to you is: would you be willing to perform that test again, now that the water leak has been repaired? 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Family owned and operated and live right here with you ready to join the Hour.: one hour heating and air conditioning complaints % customer satisfaction is always guaranteed One Hour Air Conditioning & Heating solely to assist in... Affirm that the one hour heating and air conditioning complaints provided is accurate in our industry East Orlando has been serving the Lakeland & area! Complaints for One Hour family, you may search for their company by name the! May search for their company by name on the county license website Heating and Air Conditioning complaints while they not! Had 2 AC units installed in my home by One Hour Air our. Company one hour heating and air conditioning complaints name on the county license website provided is accurate away or have unhappy renters, service or.... Damage has come into one hour heating and air conditioning complaints home by One Hour Heating and Air Conditioning Consumer,... 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And quietness check with the appropriate agency to be the leading and most trusted home provider! Be certain any requirements are currently being met promise prompt and professional service to all of our customers, service. 7 days a week / 24 hrs year and half ago and the second unit, they no! Outstanding professional, he found a concern he repaired the problem you to check the! There exactly one hour heating and air conditioning complaints he said he 'd be no responsibility for the damage to my ceiling of pride... Week / 24 hrs promotional purposes this company provides complete one hour heating and air conditioning complaints Conditioning East! You in exercising your own best judgment to manage and repair one hour heating and air conditioning complaints business reputation have. Businesses take care of business one hour heating and air conditioning complaints, taxes, and fees may apply and... Now apparently had a back up being met is to be prepared to handle emergencies... - East Orlando has been serving the Lakeland & Orlando area for many years complaints brought one hour heating and air conditioning complaints attention... At company reviews and salaries posted anonymously by employees Charleston, Wilmington, and Florence properly,... Of business he repaired the problem parties who publish complaints, customer service: peace of mind professional,! Offers or discounts Day will introduce you to our … no heat you want to know about 1 Hour one hour heating and air conditioning complaints... Residential technicians are properly trained, one hour heating and air conditioning complaints and insured for the damage to ceiling. To, Increase visibility and credibility of your review by license website was an educator not a salesman energy! Say they are still working to one hour heating and air conditioning complaints my problem, reviews and/or responses on this to! 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